Returns & Exchanges
At Universal Standard, we want you to love every piece in your wardrobe, which is why we offer a seamless 30-day return and exchange window for all items in their original condition. Whether you are looking for a different size or a full refund, our process is designed to be as inclusive and effortless as our fit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Choose Your Outcome
Select whether you would like a direct exchange for a different size, store credit, or a refund to your original payment method.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items in the original packaging, and attach the label to the outside of the box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you as soon as your return is processed at our warehouse.